Politique de remboursement

Return & Refund Policy

Last updated: July 28, 2025

At MyriamB, we want you to be fully satisfied with your purchase. If you're not happy with your order, we offer a return policy in line with Shopify and EU regulations, as outlined below.

1. Return Policy Duration

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.


2. Return Eligibility

To be eligible for a return:

  • The item must be in the same condition as received: unused, unworn, with tags, and in the original packaging

  • You must provide a receipt or proof of purchase

  • Personalized or custom-made items are non-returnable, unless they are defective or damaged

We do not accept returns on:

  • Sale items

  • Gift cards

  • Perishable goods (e.g., food, flowers)

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids or gases

If you're unsure about the return eligibility of your item, feel free to contact us.

3. How to Start a Return

To initiate a return, contact us at:
📧 contact@myriamb.com

If your return is accepted, we will provide:

  • A return shipping label (if applicable)

  • Instructions on how and where to send your package

⚠️ Returns without prior approval will not be accepted.

4. Return Address

All approved returns must be sent to the following address:

MyriamB
70 Boulevard Maurice Nogues
13730 Saint-Victoret
France

5. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us within 48 hours if the item is defective, damaged, or incorrect.

Send us:

  • Your order number

  • Clear photos of the issue

We will offer a replacement or full refund at no additional cost.

6. Exchanges

If you wish to exchange an item, we recommend:

  1. Returning the original item

  2. Placing a new order once your return is approved

7. Refunds

Once your return is received and inspected, we’ll notify you whether your refund is approved.

If approved:

  • A refund will be issued to your original payment method

  • Processing may take up to 10 business days, depending on your bank

If more than 15 business days have passed since approval and you haven't received your refund, please contact us at contact@myriamb.com

❓ Still need help?

We’re happy to assist you → contact@myriamb.com